NEW ANNOUNCEMENT REGARDING ON-SITE VISITATIONS AT OUR CENTER EFFECTIVE 09/02/2020
We are delighted to tell you that we will be able to welcome you back for General Visitations with your loved one. Please contact our Admissions Team to schedule your appointment.
The State of North Carolina has determined that the public response to COVID-19 has progressed to the point where long-term care centers can now be reopened to visitors, under carefully controlled guidelines to ensure the continued well-being of our residents. It’s vitally important that everyone carefully comply with these guidelines, both to protect the residents and to make sure no new cases emerge – a circumstance that would force us to once again close to General Visitation until we are free of new cases for at least 28-days. The center must also have sufficient staff to support management of visitors, adequate PPE, adequate cleaning and disinfecting supplies and adequate capacity at referral hospitals for the center.
Our highest priority is the safety and well-being of our residents – and we know that your visits with them are important to their health and happiness. We will continue screening residents and each approved and scheduled visitor as they enter the center, and will continue testing staff weekly. Recommendations of the governor’s task force outlined one type of visitor, how often they can visit and the rules each must follow.
In summary, General Visitation Guidelines:
In addition, to help keep the doors open, visitors be required to meet the following conditions:
We know some of these requirements will present a challenge, but they are necessary to protect the loved ones under our care. We appreciate your cooperation in complying with the state’s requirements for visitation. Our residents, staff, and management are thrilled to welcome you back!
We want to convey our sincere concern for those who have been diagnosed positive for COVID-19. Our thoughts are with them and their loved ones at this challenging time, and our deepest condolences go out to everyone who has lost a loved one during this crisis.
Additional information on mitigating steps the center is taking to prevent and control the spread of COVID-19, as well as cumulative information on COVID-19 cases at the center, can be found below.