Admissions

Everyone here is so kind and attentive to my Mom. So grateful for Sunnybrook.

My mother needed rehab after a bad fall to get her back to the mobility she had before the fall. She's never been in a rehab facility before. Even though she was only there for one week, most everyone was nice, helpful, and caring. I would like to give a special THANK YOU to the following staff members: - Brishae (RN) (Bri or Shae, whichever was easiest for us to remember): you always had a smile and helped us along the way, especially when she first got there and everything was new. When I told you she was heading home after only one week, you said, "Oh, my little birdie is going to fly!". Your caring nature shows in everything you do! - Tamika (Activities): Your smiling face was very welcome. Thank you for working hard to keep the residents active. - Miss Jackie (nightly laundry): You are a sweetheart and your efforts to greet & talk to every resident don't go unnoticed. You made us smile every time we saw you. - Veronica (evening front desk): Your friendliness and helpfulness when I didn't know what to do or what to expect was invaluable. I appreciate everything you did to help me navigate this scary situation with my Mom. - Joe, Eliseo, & Devon (PT staff): Big thanks to all of you for taking the time to help Mom work on her balance and re-gain her confidence. Even though she was only there for a week, she remembers what you taught her and has been practicing at home. - The Ladies at the Front Desk: Thanks to all of you for being kind & helpful. Yours is the first smile guests see when they walk through the door and you always made me feel welcome. Of course, no place is perfect, and you can tell the difference between shifts...ones where the staff is active and engaged with the residents vs ones that sit at the desk on their phones. But overall our initially scary experience turned into one that was doable.